NEXT LEVEL CATHOLIC ACADEMY FAQ

If you’ve got questions, you’ve come to the right place.

Below are some of the common questions we get asked about Next Level Catholic Academy. Please scroll through them. If you don’t see what you’re looking for, you can contact us at through the Member Support email listed at the bottom.

 

HOW DOES THE PROGRAM WORK?

After you register for the Science of Sainthood program, you will be given access to a Membership website where you will login to view the Course and participate in the Community. Each lesson includes a video, a downloadable MP3 audio, and a PDF Transcript, as well as textual instruction on the lesson topic. Some lessons include additional downloads.

The course is designed for students to progress at their own pace through the material, so there is no set time frame associated with completing the course. At present, there are 35 lessons within the course, and more are scheduled to be added over time. The course material will be permanently available online, and accessible to you so long as you have an active membership to the program.

Your membership will continue to be active until such time as you decide to cancel. You may cancel your membership at any time without penalties or charges. Members who pay annually can get a refund within the first 14-days.

 

WHAT HAPPENS IF I CANCEL MY MEMBERSHIP?

If you cancel your Membership, several things happen:

  1. Your Member account, progress, and contributions are canceled and deleted.
  2. You lose access to all content inside Next Level Catholic Academy (past, present, and future content).
  3. You forfeit your status (e.g. Founding Member) and current low tuition rate.

If you cancel your Membership, we also cannot promise the following:

  1. We cannot promise when new members will be allowed to join. It may be a while.
  2. We cannot promise that you will receive the same tuition rate that you currently enjoy.
  3. We cannot promise the same material will be available or depth of content will remain available.

If you still have questions about canceling your Membership, please contact one of our team members. Scroll down to the bottom of this page and get in touch with us through Member Services.

 

CAN I ACCESS CONTENT AFTER I CANCEL?

The short answer is - No. Your Membership entitles you to enter the Member area and access the content released during the duration of your Membership. Once you cancel or default on tuition in any way, you will lose all access to the content inside Next Level Catholic Academy and your account details will be deleted from our system.

 

CAN I PAUSE MY MEMBERSHIP?

Memberships in Next Level Catholic Academy are either “Active” or “Cancelled.”

If you cancel your membership we cannot promise that you will:

  1. Be able to join when you want in the future
  2. Receive the same low tuition in the future that enjoy now
  3. Access the same features that you currently enjoy

 

CAN I SHARE THESE VIDEOS, FILES, RESOURCES WITH OTHERS?

Great question. We love the fact that you want to spread the Gospel of Jesus Christ with the world.

There are several levels and nuances to this question. Here are the guidelines:

The longevity and viability of Next Level Catholic Academy is based on the good faith of the people who purchase memberships. We know how tempting it can be to simply purchase one membership and share it with a bunch of people. Please don’t.

Of course, married couples can share a membership. It’s also fine to share a sample of the audio or video, within reason. By that we mean, if you’re showing it to someone as a way to promote the idea of membership, that’s great. We ask that you don’t simply purchase a membership to share with others, or show NLCA content to a large group (i.e. more than 10 people). If you want group access, we do offer substantial discounts. For details, contact us at [email protected].

So, in general, we ask that:

  • Members do not share their username and password with others so they can avoid purchasing their own membership.
  • Members do not share NLCA content with large groups without purchasing a discounted large group package by contacting us at [email protected].
  • Never post any of the content on NLCA on any website, social media, or anywhere else without express written consent from Next Level Catholic Academy.

 We really appreciate your cooperation. Thanks!

 

CAN I PURCHASE A GIFT MEMBERSHIP FOR ANOTHER PERSON?

Absolutely! You can do that from the Store (in the header area), as well as from within the NLCA site in the sidebar (on a computer) or near the bottom (on a mobile device).

 

HOW DO I CHANGE MY PASSWORD?

You can change your login and password in your Account Settings. If you forget your password, there’s a “Forgot Password” link on the Login page.

 

HOW DO I ACCESS THE SCIENCE OF SAINTHOOD COMMUNITY?

You can get into the community forum by clicking the blue Community button. It’s in the sidebar if you’re on a computer. It’s near the bottom if you’re on a mobile device.

 

CAN I DOWNLOAD THE VIDEOS?

While you can download the audio mp3 files, you cannot download the video files. The videos are filmed and delivered in 1080 high-definition. The cost of allowing so many members to download all that information on a regular basis is too expensive.

 

 

 

HOW DO I GET TECHNICAL SUPPORT?

If you still have questions, you can contact Member Support at [email protected].

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